Avaya Archives - CBS https://23547798491.thesite.link/cbs/en/product-solution-category/avaya-en/ Wed, 29 Jan 2025 12:26:34 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 Avaya IP Office – Simple & Effective Communication for Small and Medium Businesses https://23547798491.thesite.link/cbs/en/product-solution/avaya-ip-office-simple-effective-communication-for-small-and-medium-businesses/ Thu, 23 Jan 2025 14:44:28 +0000 https://23547798491.thesite.link/cbs/product-solution/avaya-ip-office-simple-effective-communication-for-small-and-medium-businesses/ Cosmos Business Systems as an Avaya Sapphire Partner, enables you to simplify the way communications work and improve the experience that your business customers gain by using Avaya IP Office.

The post Avaya IP Office – Simple & Effective Communication for Small and Medium Businesses appeared first on CBS.

]]> Cosmos Business Systems as an Avaya Sapphire Partner, enables you to simplify the way communications work and improve the experience that your business customers gain by using Avaya IP Office. A telecommunications solution that is part of the broader digital transformation framework of your company.

Avaya IP Office is an integrated, flexible system of unified voice and electronic communication services, with reduced cost of telephone calls, allowing the improvement of internal and external communication of the business

Advantages

Saving money

Video conferencing, VoIP telephony, unified communications

Scalability

5 to 3000 users
1 to 150 locations

Collaboration

Access from any device at any time

Improve Customer Experience

Direct communication via voice, email, message

Flexible & Scalable Solution

VoIP devices, digital, analog
SIP connection, digital (PRI/T1), analog

Easy to Use

Manage multiple locations from
1 Seamless work environment

The post Avaya IP Office – Simple & Effective Communication for Small and Medium Businesses appeared first on CBS.

]]> Σχεδιασμός & Υποστήριξη του Κέντρου Εξυπηρέτησης Πελατών σας! https://23547798491.thesite.link/cbs/en/product-solution/schediasmos-ypostirixi-toy-kentroy-exypiretisis-pelaton-sas/ Thu, 23 Jan 2025 00:19:53 +0000 https://23547798491.thesite.link/cbs/product-solution/schediasmos-ypostirixi-toy-kentroy-exypiretisis-pelaton-sas/ Η Cosmos Business Systems ως Avaya Sapphire partner & πιστοποιημένος συνεργάτης για Avaya Aura® Contact Center, σας παρέχει εξειδικευμένες λύσεις, σχεδιασμού, εγκατάστασης και υποστήριξης 24x7, Τηλεπικοινωνιακών Λύσεων στον χώρο των Contact Centers.

The post Σχεδιασμός & Υποστήριξη του Κέντρου Εξυπηρέτησης Πελατών σας! appeared first on CBS.

]]> Design & Support of your Customer Service Center!

Cosmos  Business Systems, as an Avaya Sapphire partner  &  certified partner  for  Avaya Aura® Contact Center , provides you with specialized solutions, design, installation and 24×7 support, of Telecommunications Solutions in the field of Contact Centers.

Avaya  Aura® Contact  is the next-generation solution that helps medium-sized businesses in their digital transformation and in managing communication with their customers through a multi-channel environment, with optimal utilization of available staff and the ability to provide automated 24×7 customer service.

Avaya  Aura® Contact  leverages the benefits of SIP provider integration, along with standard SOA and Web-Services interfaces to improve connectivity and create interactive collaboration sessions, regardless of the type of media. Open Web services allow companies to connect the contact center with databases and business applications, providing real-time and historical statistics that help improve contact efficiency.

Advantages :

  • Call routing software based on SIP technology.
  • It connects customers and their information with the appropriate representative, via  voice, video, email, Web chat, SMS and IM.
  • Telecommunications infrastructure based on the Avaya Aura platform.
  • 24×7 support from Cosmos Business Systems’ specialized technical staff.

The post Σχεδιασμός & Υποστήριξη του Κέντρου Εξυπηρέτησης Πελατών σας! appeared first on CBS.

]]>